Many people assume that being a good leader means you have to be a powerful speaker. This can certainly be part of the package—telling others what you expect and making your vision clear is important—but it’s not everything. Listening is just as important for leaders as talking. A good leader makes sure their employees know they’re heard and respected. They show empathy, value opinions, and are always learning from others—rather than assuming they have all the answers.

I absolutely love this comment:  I DON’T HAVE A HEARING PROBLEM, I HAVE A LISTENING PROBLEM.

Listening is just a part of effective communication.  

Confident, clear communication is critical for career success. You don’t always need to be the smartest person in the room to get ahead—excellent communication skills are often what distinguish those who succeed from those who struggle.

The Performance Coach teaches you how to handle difficult people and charged situations with confidence and clarity. Master the communication skills you need to propel your career, boost your productivity, and ensure job satisfaction.